Finland’s most popular energy monitoring and reporting tool

With EcoReaction, you can offer your customers the best possible service and help them manage and monitor their own energy behavior accurately and effortlessly. At the same time, it frees up your own staff for more productive work.

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100 %

Datahub compatible

Secure, fair and up-to-date access to data.

4,8 / 5

Customer satisfaction

EcoReaction is a safe choice.

6 months

From plan to production

A clear cost estimate and schedule, with guaranteed results.

How EcoReaction makes everyday life easier

For your consumer customers

The service is open 24/7
Everyday needs are taken care of immediately, without employing customer service:
- Changing the energy product to better suit consumption habits
- Moving the due date or changing the billing interval
- Notifications of moving and ordering a new subscription
The feedback channel is a convenient way for consumers to keep in touch with the energy company.

For your major customers

Versatile reporting options, including:

technical reporting
group reporting
consumption reports: annual consumption, comparative consumption, specific consumption and standardized consumption

For your employees and your company

Situation picture: All energy consumption and cost information for the customer can be seen immediately
Quick and personal customer service, e.g. in connection with a complaint call
Eased workload, when customers take care of many things themselves
Sales potential: You can easily launch new energy products through the service

Fast implementation, certified data security

Market-leading range of features.
Flexible. You can build the user interface from scratch yourself, according to your own needs.
User friendly. Always as fast and pleasant to use.
Certified information security. Single sign-on (SSO), enrollment, identification, representation and authorization services.

From energy companies to property managers

Wapice’s EcoReaction is Finland’s leading and most advanced energy reporting system. Our goal is to provide your customers with the best service. Over the past 12 years, we have moved from consumer-oriented energy reporting to comprehensive energy data management.

We offer services to all industries that need energy reporting in an easy-to-understand format.

At present we operate in the following markets:

Electricity supply and distribution companies
District heating companies
Water companies
Gas companies
Property managers
Real estate management and maintenance
Cities and municipalities
Large commercial premises, production facilities

Datahub-compatible solution to energy data management

Fingrid’s Datahub and 15-minute reporting interval have radically changed the energy market. EcoReaction provides support for these changes.

As a cloud-based service, EcoReaction quickly scales to changes in user load and can be easily upgraded without service outages. If you need full control, the service can also be installed in your preferred server environment. At Wapice, we believe that a happy customer is your best possible customer.

EcoReaction’s potential

EcoReaction consists of modules that can be purchased together or separately. Build the solution you want and provide the best service to your end users.

Mobile App

The mobile app is designed for everyday monitoring of energy consumption. It not only allows users to see the key figures at a glance, but also enables more detailed data analysis and management of contract and billing data.

Browser-based application

The browser-based application is designed for all customers, but it brings added value especially to power users who want even more from the service. The service provides comprehensive tools for comparisons, annotations, budgeting, and data retrieval in tabular form. The browser-based application also scales to mobile use and includes the same functionalities as the mobile app.

API

The EcoReaction REST API is the invisible workhorse of the service that delivers data to user interfaces. It ensures that the data displayed in the various services is secure and does not pose GDPR risks. The API also enables functionalities built by third parties and seamless integration with other services.

The EcoReaction REST API enables an ecosystem approach, where different systems support each other.

Features

Data retrieval for all user interface functions
Millisecond as the smallest unit of time
Operates efficiently and verifiably (call times ~100 ms per call) up to 40 billion detection units
Clustering support
Cloud-compatible (AWS and Azure)
Swagger documentation

Integration platform & ecosystem

A system is nothing without data. The EcoReaction integration platform supports a wide range of systems and data sources including:

Billing systems, e.g.
- Ropo Capital
- Strålfors
- Paytrail Payment
Outage data:
- Trimble DMS
- ABB DMS
Customer data:
- Datahub
- Empower Enerim CIS REST API
- SAF time series format
- Customer data in CSV format
- Price data in CSV format
Communication:
- Kuulalaakeri SMS
Wapice Weather API
Single Sign-On -protocols
- OpenID Connect
- SAML

“Our operating environment is too complex for a off-the shelf solution”

You often come across the idea that a off-the shelf solution is a compromise. That you can only get it perfect when you order it custom made, tailored just for you.

The reality is quite the opposite. From the very beginning, EcoReaction’s development work has taken into account the wide range of usage situations and environments that our customers have. Therefore, it is also flexible when the future brings new changes to your system. Unlike a custom solution.

Finland's highest customer satisfaction

The good thing about a large customer base is that we are familiar with a wide variety of systems. EcoReaction works smoothly in all of them. Join the group and you will understand why our customer satisfaction is the highest in Finland!

We want to pay more attention to emissions and encourage our customers to reduce their carbon footprint – EcoReaction has excellent tools for this.

Jens Brokvist, technology-expert, Vaasan Sähkö

By using a service that enables full consumption information management, the benefit of AMR-meters can be harnessed effectively. Service can be also used on mobile devices.

A service based on the EcoReaction, Sävel Plus, Helen Ltd

As a leading district heating company, it is important for us to provide modern service to our customers.

Jonas Eriksson, Head of Customer Care, Adven